Support

Account help

• Use “Forgot password” on the login page to reset your password.
• Check your spam folder if a verification or reset email does not arrive.
• For two-factor authentication problems, email us from the address on the account.

Event registrations and orders

• Include your order reference when contacting us about a registration.
• Your confirmation page contains a private link you can use to review or change attendees.
• Interac e-Transfer payments are reconciled manually, so allow a little time for the order status to update.

Plugin and ChatGPT help

• Connect the plugin from ChatGPT’s plugin directory and complete the OAuth sign-in when prompted.
• The plugin acts with the permissions of the account you connect. If a tool is unavailable, confirm that your account has the required role.
• To stop access, disconnect the plugin from ChatGPT’s settings. Contact us if you believe a connection should be revoked immediately.
• When reporting a plugin error, include the tool name, the time it happened, and what you asked ChatGPT to do.

Safety and abuse

Report harassment, threats, unauthorized access, or content that breaks our terms to [email protected]. For an emergency, contact the appropriate local emergency service.

Privacy requests

To access, correct, or delete your personal information, email [email protected] from the address on your account. See our privacy policy for details.